For our entire team, delivering exceptional medical care to your pets is extremely important. But without our Client Service Representatives, we simply could not provide the level of care and client support that you deserve. We want to highlight the contributions these team members make each day to the health and wellness of pets, as we recognize their unique ability to listen expertly to clients, our medical team, and our community.

When you call us, our Client Service team is ready to help. Whether you have a new pet and lots of questions about their care, need to speak to your pet’s veterinarian, or are concerned about your pet’s health or well-being, these professionals know how to listen and how to help.

Even before the pandemic limited in-person communication, our client service team spent many hours on the phone, listening to concerns, answering questions, and being the go-to between our valued clients and the medical team.  Now that we see you in person again, our Client Service Team is thrilled to speak with you on the phone and face-to-face!

Please call us if you have questions about your pet’s care, need to schedule an appointment, or have a concern. Our team of expert listeners is here for you and your pet.